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Our Team

Jessica Phan

Jess is a caring physiotherapist, with a passion for delivering exceptional patient service, and improving health literacy in the community. She takes a goal-focussed approach, helping people to improve towards relevant goals relating to their interests, hobbies or aspirations.  

Her main areas of clinical interest include general hospital inpatients, vestibular physiotherapy and supervising physiotherapy students from the University of Queensland in their final year placements 

Some of Jess’ most rewarding work has been on the hospital neurology ward and the Intensive Care Unit, with complex and long-stay patients – this requires collaboration in a multidisciplinary team to achieve excellent patient outcomes. 

In 2017, Jess was a member of a group of physiotherapy students who completed a five week immersive placement at the Centre for National Rehabilitation (CNR) in Timor Leste, supported by clinical educators from Active Rehab. The placement is part of a long-term program partnership between Active, the University of Queensland and the CNR, focussed not only on delivering physiotherapy care in the local community, but also on building sustainable improvements through health professional education and resources.  

Her colleagues describe her as encouraging, empathetic and sincere, qualities that were formally recognised in the Active Rehab ‘Above & Beyond Award’ she received for exceptional patient service and support of her team, in 2020. Jess values being part of a diverse team of compassionate and skilled physiotherapists, who are dedicated to caring for the community, like she is.  

In her spare time, Jess enjoys being outdoors hiking or rock-climbing, and indoors playing trivia and board games.  

Jess’ favourite quote: 

“There is nothing more beautiful than someone who goes out of their way to make life beautiful for others.” – Mandy Hale  

Professional Memberships

  • Australian Physiotherapy Association, since 2018 

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